FAQs

1) My wall’s surface isn’t flat. Is it still possible to get wallpaper installed on it?

2) Are there chances of the paint of the walls to get peeled off or my wall getting damaged when the wallpaper is removed?

3) Is it possible to get someone from your firm for wallpaper installation at my residence or office?

4) What is the minimum size or order quantity for custom wallpapers?

5) I found your wallpaper designs quite impressive. However, I want a different size. What can be done?

6) How should I calculate the size I need in case I want a custom size wallpaper?

7) Is it possible to return the wallpaper?

8) Can my wallpaper be exchanged?

9) How to clean the wallpaper?

1) My wall surface isn’t flat. Is it still possible to get wallpaper installed on it?

No. If you want to get the best results, you need to install wallpapers on a surface that is completely flat and smooth. For a perfect finish without any bumps, it is highly recommended that you consider getting your wallpaper installed on a smooth surface.

2) Are there chances of the paint of the walls to get peeled off or my wall getting damaged when the wallpaper is removed?

Usually, the wall won’t get damaged but there is no guarantee about the wall’s condition. We do not take the responsibility for any damage that takes place upon removing the wallpaper from the wall or for the paint touch-ups that may be needed after the removal.

3) Is it possible to get someone from your firm for wallpaper installation at my residence or office?

Of course! You can get the wallpaper installed at your place within 48 hours at a very reasonable price.

4) What is the minimum size or order quantity for custom wallpapers?

For customized wallpapers, you need to place an order for at least 48 Sq. Ft.

5) I found your wallpaper designs quite impressive. However, I want a different size. What can be done?

No issues! You can always get the size of an existing design customized to suit your needs. Here are the steps involved:

    1. Choose the wallpaper design from our site.
    2. Select the custom size option.
    3. Enter the required dimensions of the wallpaper.
    4. As the dimensions entered by you are not the same as the original image, you have to crop the image to let us know which part of the image you want us to print.
    5. In order to crop the image, it is required that you drag the mouse to move the crop box on the design of the wallpaper.
    6. You need to drag the small corner squares to resize the crop box.
    7. Prior to confirming your order, you have to preview the resized image.
    8. After getting satisfied with what you have chosen, you can place the order.
    9. In case you want to resize the wallpaper, you need to repeat steps from 3 to 8 given above.

6) How should I calculate the size I need in case I want a custom size wallpaper?

It is quite simple. All you need to do is calculate the area of the wall on which you want to get the wallpaper installed. Just let us know the measurements in cm, an inch or foot
and we will do the rest. Our team will convert the measurement into Sq. Ft. and tell you the exact custom size of the wallpaper you require. If you want some guidance for taking the right measurements of the wall, kindly read the "How to Measure" section.

7) Is it possible to return the wallpaper?

The wallpaper can be returned in the following cases:

  • The packaging is damaged or has been tampered with. In such cases, kindly ask the courier executive to take the parcel back and inform us via email so that we can take the necessary steps.
  • The wallpaper received is not the one you had ordered or does not meet your specifications. You need to contact the customer care cell and inform us about the error within hours of receiving the parcel. Also, send us a photograph of the erroneous order. Please send us the order back in the same shipping package within 5 days. Kindly note that you will have to bear the shipping charges for sending it back to us. You can go through the return policy for more information.

8) Can my wallpaper be exchanged?

Exchange is possible only when you have received an incorrect order or one with defects. When the order does not match the size or the design you had mentioned or is
defected, we will send you a fresh order. Read our Return Policy for more clarity.

9) How to clean the wallpaper?

It is easy to clean your wallpaper. Just dip a damp sponge in a mild soapy solution and use it to wipe the surface of the wallpaper. Don’t scrub too much or use harsh chemicals
on the surface as doing so may cause damage.