Order Cancellation Policy

Make Our Wall put in a lot of time and effort in each order but there are certain situations in which there is the cancellation of an order. We have an Order Cancellation Policy that takes into consideration all the clauses in connection to order cancellation both by the customer and Make Our Wall. Before placing an order, please read the terms and conditions of our cancellation policy. 

Order cancellation by Make Our Wall

At times, Make Our Wall will not be in a position to accept product orders from customers and might have to cancel them. The company has the sole right of refusing or canceling an order. The reasons for canceling a customer’s order include:

  • Limitations with regard to the amount available for purchase

  • Discrepancies and errors in the product or its pricing details

  • Identification of issues by the in-house credit and fraud avoidance team

  • Request for printing pornographic or illegal images on the wallpaper

Make Our Wall may need additional information or require more verification prior to accepting your order. You will be contacted via email or phone in case your order gets canceled or if we need any additional information to accept the order. In case we cancel your order after you made the payment, the amount will be refunded to you within 5 working days. 

Order cancellation by the client

As all orders are special for us, they are processed, printed and shipped only after getting the client’s confirmation. There is no provision of canceling an order after the client has confirmed and paid for it. 

The customer/client should agree to accept the decision of Make Our Wall regarding order cancellation. 

Keeping the above terms in mind along with those of the refund policy of Make Our Wall, the company is not liable to refund the money paid by the customer in case he or she cancels the order. 

For further information contact us via email on info@makeourwall.com or call us on +91-844-845-5571